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Applicants: ‘Apply online’ service in the UK – 19 and 20 May 2012

17 May 2012

As a result of planned maintenance to some UK Border Agency IT systems, applicants in the UK may be unable to book an appointment using our 'Apply online' service between 09:00 on 19 May and 01:30 on 20 May 2012.

You should use the service as normal, but if you cannot book an appointment, please do not phone us to report this problem. We will advise you to wait and try to use the service again later.

We will make an announcement on this website when the service is working normally again.

'Apply online' in the UK is the only servi... ce that is affected. Applicants outside the UK can still apply online using our Visa4UK service.

We apologise for the inconvenience this may cause you.